Hours & Scheduling
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24-hour advance notice is required when cancelling an appointment. This allows us the opportunity to fill that time slot if possible. If you are unable to give us 24 hours advance notice, you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets to or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointment. After two no-shows, massage services will be terminated.
If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment given, you will be responsible for the full session fee. Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.
Out-calls are available on a very limited basis and carry an additional out-call fee.
We look forward to serving you!
Monday: 9:00am - 5:30pm* (Longmont)
Tuesday: 9:30am - 1:30pm* (Boulder)
Wednesday: 8:30am - 12:30pm* (Boulder)
Thursday: 10:30am - 6pm* (Boulder)
Friday: Classes Only - visit Fitbaksystems.com for more info
* Last appointment.